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This store has earned the following certifications.
WARM AND COZY SURFACE - Our dog bed is designed with a luxury plush Sherpa top and a slip-resistant bottom, offering an extra cozy sleep experience for your furry friend.
WATERPROOF AND MACHINE WASHABLE COVER - Enjoy easy cleaning with our removable, machine-washable cover. Clean it promptly to keep your dog's health in top condition.
ORTHOPEDIC RELIEF WITH EGG-FOAM - Filled with 3-inch thick egg foam, this orthopedic dog bed helps your pet relieve pressure on their spine, muscles, and joints when resting and relaxing.
PERFECT SHAPE FOR PETS - The rectangle-shaped mattress is designed to allow your pet to stretch out comfortably when it sleeps. It's also versatile enough to use on a living room floor, elevated dog bed, bed trampoline, or in a crate or pet house.
PACKAGE NOTICE - PLEASE NOTE that the package may be compressed during shipping. We recommend allowing it to expand for 48 hours after opening to ensure it reaches its best shape.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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